FREQUENTLY ASKED QUESTIONS

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Get Started

Kegomall is an easy-to-use online store provider that helps businesses, no matter their size, set up and manage an online store for their business.

Our goal is to provide you with a fully-functional e-store where you can showcase your products, promote your brand, complete financial transactions securely, and measure the growth of your business.

Ultimately, with Kegomall, you will own a fully-functional e-store with ZERO technical skills.

Kegomall is designed to fit all types of businesses.

If your business deals with the exchange of goods and/or services and you wish to capture more customers and expand your business online, Kegomall is perfect for you.

To create your e-store, all you will be asked to provide is your name, a valid email address, and the name of your business.

That is all!

And there are no hidden next steps!

Absolutely NOT! You do not need to be registered with the Corporate Affairs Commission to create and manage your e-store on Kegomall.

To create a store, you need nothing more than your name, the name of your business, and your email address.

However, you can choose to update your banking details after creating your store. If you do not update your banking details, when your customers make purchases, your money will be held in your Kegomall wallet. Ultimately, when you supply your banking details, your money will be paid into your account through the payment channel that you choose.

You can sign up or log in to Kegomall on your desktop. All you need is an email address.

To create a new account:

  1. Go to the Kegomall login page.
  2. Click on Get Started
  3. Enter your Store Name, First Name, Last Name, and email address
  4. Enter a password and click Create My Store

Ta-da! Now, you have your own e-store!

After you log in you will be taken to your admin page where you can configure the store and manage your products and orders. We are always available to guide you should you get stuck at any time.

Yes, we can, and we will be happy to be of help. Our friendly support team is always at your service.
Just call us or chat us up on Whatsapp or Telegram whenever you are ready to start setting up your store.

Phone call: 09136868001
WhatsApp: https://wa.me/2349136868001?text=Hello+Kegomall
Telegram: https://t.me/kegomall_support

This does not affect the commitment you have on these platforms in any way.

As long as you have sufficient stock, you can continue to sell on these platforms while selling on your personal online store at the same time.

What a personal online store does for you is that it gives you a platform where you are completely in charge. It will help you to grow your unique brand, earn the respect of customers, manage your business, and sell online without direct competition.

No, it doesn’t.

An online store can be compared to opening another branch of your business. However, the advantage of this branch is that you can sell to anyone, no matter their location.

Your online store also has features that can help you manage your physical business and communicate with your customers effortlessly.

Yes, you can.

In fact, your online store is designed to provide all the business processes that a physical store provides.

Definitely yes! Your online store is equipped with a robust digital marketing capability so that you can create awareness about your business to people within your business location.

With your online store, you can easily attract and sell to those customers that cannot come to your physical store. In addition to that, there’s no limit to the number of products that you can have on your online store.

We have the perfect opportunity for you!

Our affiliate program is structured to provide remarkable transparency and give you genuine opportunities for growth. Click here to find out more.

Plans and Features

To give young businesses the opportunity to grow, Kegomall has a free plan.

However, we encourage you to take advantage of the bumper benefits you will get from our Gold plan as soon as you can.

The free plan allows you to display up to 20 products on your store, accept online payments, manage your inventory, have a personalised website address, run a blog for your store, and much more.

Find about all the benefits of the free plan here.

You can use the free plan for an indefinite period of time.

However, you must log in to your store every week to stay active on the platform.

We have the Platinum Plan and the Gold Plan.

The Platinum plan offers you the most benefits. In addition to all the services the other plans offer, you have the option of having a personalised domain name and enjoy a transaction facilitation fee of only 1.5%.

What this rate indicates is that for a transaction worth ₦5000, you will pay a transaction fee of only ₦75.

The main differences between the Platinum plan and the Gold plan are:

  • The number of products that you can put on your store (Platinum: 40, Gold: Unlimited)
  • The number of staff that can have access to your store (Platinum: 3, Gold: Unlimited)
  • The applicable transaction fee (Platinum: 1.8%, Gold: 1.5%).

Why should I opt for a paid plan?

Kegomall offers a free starter plan to give young businesses the support they need to grow, and our premium plans (Platinum and Gold) are designed to fit the needs of various business sizes.

If you’ve enjoyed using the Kegomall free plan. After which, to upgrade, choose a pricing plan that suits the size and the playbook of your business. The premium plans will add new features and functionality to your store. Check out https://kegomall.com/pricing, for more details.

Payments

No!

You do not need a debit or credit card to have access to this plan. First and foremost, we want to be part of your success story.

You can easily upgrade to the paid plans to enjoy more benefits.